Decree Law 1.804/80 on imports clearly states that all Brazilians have the right to import products worth up to $50 USD (US Dollars) without any taxes. The vast majority of our products are well below this value, without generating any problems of this nature with Customs.
In some cases, the "Tax Problems" status is related to ICMS Protocol 021/2011, which requires the collection of ICMS in the destination state of the various signatory states. The tax is held by the SEFAZ (Federal Revenue Service) and will only be released after bureaucratic procedures. If you encounter this problem and your product is taxed, please contact us so we can assist you and ATTEMPT to minimize the tax charge.